Guest Relation Agent - (Kuwait)


General Information


Company:
Afkar Holding / Babel
Job Type:
Restaurant/ Food Service
Location:
Kuwait
Date Posted:
Apr 19, 2017
Salary:
To be discussed
Employee Type:
Full-Time Employee
Gender:
Female

Description


Qualifications:
• Preferably a female,presentable and elegantemployee
• A minimum of 2 years experience in a similar position in restaurants or hotels
• Knowledge of Arabic and English language is a must; French is a plus
• Possess good computer and telephone handling skills
• Have the ability to work within a team
• Have friendly and courteous manners
• Availability and flexibility in schedule
• Have the ability to work under pressure

Responsibilities:
• Coordinate with the Sales department on customer database and profiling
• Collect customer reservations and practice space management in order to optimize the seating capacity of the restaurant
• Manage the waiting list for walk-ins
• Warmly and graciously greet all guests upon arrival and departure and escort them through the restaurant
• Provide information to guests regarding set menus
• Handle guestspecial requests and complaintsaccording to standards and procedures
• Conduct table visits and check customer satisfaction and report any comment
• Fill profile for all walk-ins and guests with reservations

Company Profile