Masterminds is recruiting a Community Manager for one of the leading Digital Media Companies in Beirut.He/She will implement, monitor and measure Social Media Strategies and campaigns.The right candidate will have excellent verbal and writing skills in Arabic and English, along with the ability to work with cross-functional teams, a knack for research and a sharp wit. This position is full time salaried with benefits, including training and a great opportunity to grow.
• Develops a content strategy and calendar for Facebook, Instagram, YouTube and Snapchat that will correspond to the given digital objectives of the brand | company
• Publishes content daily on all aforementioned platforms
• Ensures all posts are correct (visual + written part) and posted in agreed times
• Monitors and measures the impact of social media programs, analyzes, reviews, and reports on campaigns and strategies to maximize results in the future
• Moderates and responds to all user comments, questions, and messages and reports unanswered queries to Account Manager
• Runs research and keyword-based searches throughout the cycle of issue management
• Prepares monthly and quarterly performance analytics and crystallizes key takeaways and learnings, including insights and feedbacks from interactions on all platforms
• Monitors Social Media trends and brand’s competitors, stays updated with all the latest news of each platform and brand’s relevant industry trends on social media
• Knows how to best capture and publish content in real time via Snapchat and Instagram Stories for given brand
• Helps defining guidelines and best practices for Social Media platforms
• Understands basic of design and visual engagement
• Reports directly to Senior Account Manager
• Has a bachelor’s or associates degree in a relevant field to Communications, Marketing, Advertising, Translation, Journalism, Arabic Literature, English Literature or Art.
• Has In-depth knowledge and understanding of social media platforms and their respective participants (YouTube, Facebook, Instagram, Snapchat etc.)
• Has a previous experience in the fashion and beauty industries.
• Has excellent verbal and written communication Arabic and English skills and an ability to work individually on a project or in a team environment
• Ability to communicate results to management in a fast paced environment
• Good technical understanding and can pick up new tools quickly