Sales Specialist

General Information

Four Points by Sheraton Le Verdun
Job Type:
Hospitality/ Travel
Date Posted:
Dec 18, 2017
Employee Type:
Full-Time Employee


Under the guidance of the Director of Sales responsible for maximising rooms / F&B / Conference and Banqueting business from a defined account base. Proactively uncovering new prospects for the property and maximising conversion of business in line with the Hotels’ budgetary goals. This position is considered to be a key role within the Sales structure, and requires a high degree of self-motivation and the ability to work unsupervised using own initiative. Representing Starwood Hotels worldwide, promoting the quality image of the company at every opportunity.

1- Working closely with Sales Manager to achieve both personal revenue goals (by working towards an agreed Masters target) and the budgeted goals of the Property.
2- Proactively manage a pre-determined number of key accounts, key prospects and other active accounts to ensure maximum yield in rooms and banqueting revenue in line with budgetary objectives.
3- Maintain valid call objectives and relevant action plans for each key account/key prospect and ensure all follow up is executed in a timely manner.
4- Proactively sourcing and prospecting new accounts for the Property, and following the sales process through to convert into ‘producing’ accounts.
5- To attend any trade fairs as a representative of Starwood Hotels, ensuring that the quality image of the organisation is portrayed, and that every opportunity is taken to promote the Property.
6- A sales report is to be completed in a timely manner after attendance of trade shows or missions.
7- To take personal responsibility for understanding the Marketing plan and the required budgetary guidelines of the Hotels, to enable empowered decisions in all rate negotiations.
8- To participate in the annual Marketing Planning process under the direction of the DOS&M, and to take responsibility in conjunction with the Sales Manager for the compilation of the competitor rate and product information, pricing analysis and Key Account Analysis.
9- Communicating client requirements in a timely and accurate manner to all internal departments as required, ensuring delivery of superior guest service.
10- Re-negotiation of corporate rate agreements within budgetary guidelines for all corporate accounts within agreed time frames.
11- Ensuring accurate follow up and communication both internally to reservations and accounting departments, and confirmation to client.
12- Ensure property rates sheets are accurate at all times.
13- To accurately complete all Global Preference, SET Preferred rate agreements ensuring Smart contracting accounts base is kept up to date, including Global Access and Locally Negotiated accounts.

14- Compile and execute quarterly sales action plans as agreed with DOS&M and communicate any obstacles to completing action plans to the Sales Manager.
15- To complete a quarterly production review of account base.
16- To arrange and manage familiarisation trips in line with business needs.
17- To take responsibility for agreed projects outlined within the individual PMP and support DOS&M/Sales Manager with any additional projects as required.
18- To understand and be in a position to action any group and events enquiries and ensure accurate hand over and follow up to Events Teams.
19- Proactively respond to any Group/banqueting requests, checking space/rates and communicating to Events Managers for further follow up.
20- To participate in preparation and presentation of Sales and revenue meetings as required.
Must be proficient in writing, speaking and negotiating in local language, English and at least one additional language. Must pass the Starwood Sales Select Test.

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