Data Miner


General Information


Company:
Confidential-
Job Type:
Information Technology
Location:
Lebanon
Date Posted:
Jun 23, 2017
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Both

Description


Qualifications:
- Bachelor degree in Business, Statistics, IT or equivalent
- Previous experience in results analysis systems and/or applied statistics.


Job Description:
- Prepare daily reports as specified (Leads, customer, calls, …etc).
- Perform basic vocalcom and crm functions including running reports, expiring data, changing agent skills, and activating agent / sales traces.
- Draw up the conceptual design for a planned database
- Refine the logical design to meet system storage requirements so it can be translated into a specific data model
- Write programs on a variety of programming languages, such as VB / VBA / C / C++, HTML and Java
- Debug programs by testing for and fixing errors
- Gather all data needed for projects and analysis.
- Create reports & validate their accuracy.
- Control consistency of reports to support reliable decision-making.
- Make initial analysis of variance.
- Perform regular analysis of forecasted volumes to support call center, projects and marketing campaigns.
- Verify the accuracy of sources and formulas.
- Verify reports in terms of plausibility.
- Consolidate information into a manageable format.
- Track results to identify trends.
- Develop schedules based on an activity analysis and forecast.
- Follow real-time activity of call flow within each business, project or product area.
- Maintain and evolve CRM in terms of predefined reporting.
- Update and improve technical procedures and workflow as instructed.
- Assist in written communication and reports where required.
- Create and update web reporting integrated SQL databases to the company’s crm tools
- Create and monitor users access permissions and security
- Consider both back-and organization of data and front-end accessibility for end-users
- Develop, manage and test back-up and recovery plans
- Ensure that storage and archiving procedures are functioning correctly.

KNOWLEDGE OF:
- CRM and databases principles
- SQL (Structured Query Language): standard language to perform tasks such as updating data on a database, or retrieving data from a database.
- VB, VBA, C, C++, HTML and Java
- Microsoft Office Word, Excel, Outlook, PowerPoint and Projects
- English, Arabic & French

ABILITY TO:
- Effectively manage his time
- Have organizational skills
- Have analytical Thinking skills
- Have problem Solving and troubleshooting skills
- Have an excellence sense of priorities
- See and rationalize multiple points of view
- Read, interpret and create reports

Company Profile

CAMPOMATIC was born in 1970 in Campo Sampiero (Padova) Italy as a washing machine & gas cooker brand and has since then expanded to become a global company.

CAMPOMATIC aims to be one of the market leaders for digital electronics, home appliances and energy products, with passion for innovation, quality, elegance, environmental responsibility, comfort, simplicity and safety.

CAMPOMATIC delivers a world of new possibilities for a digital lifestyle today and in the future. Its large product range offers an exhilarating mix of Italian design and technology, in which impressive style is at the forefront & functionality enriches the user experience.

CAMPOMATIC has one of the largest range of products in the market including Televisions, audio and video, telephones, home appliances, cookers, built-in appliances, small kitchen appliances, personal care, batteries, lamps, flashlights and many more.

CAMPOMATIC maintains its commitment to innovation through its extensive global research and development facilities.

CAMPOMATIC has adopted a global production strategy with 60 factories located in Italy, Great Britain, South Korea, Turkey, China and Vietnam.