Waiter/ Waitress


General Information


Company:
Damour Beach Resort
Job Type:
Restaurant/ Food Service
Location:
Lebanon
Date Posted:
Jun 18, 2017
Salary:
TBD
Employee Type:
Temporary/Contract/Project
Gender:
Both

Description


Tasks
•Providing excellent customer service to ensure satisfaction
•Taking customer orders and delivering food and beverages in a timely fashion
•Making menu recommendations, answering questions and sharing additional information upon request
•Greet and escort customers to their tables
•Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
•Inform customers about the day’s specials
•Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
•Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
•Communicate order details to the Kitchen Staff
•Check dishes and kitchenware for cleanliness and presentation and report any problems
•Arrange table settings and maintain a tidy dining area
•Deliver checks and collect bill payments
•Carry dirty plates, glasses and silverware to kitchen for cleaning
•Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
•Follow all relevant health department regulations
•Provide excellent customer service to guests
Requirements
•Seasonal Contract
•Attentiveness and patience for customers
•Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
•Active listening and effective communication skills
•Team spirit
•Flexibility to work in shifts

Company Profile