RECEPTIONIST


General Information


Company:
Coral Beach Hotel & Resort
Job Type:
Hospitality/ Travel
Location:
Lebanon - Beirut
Date Posted:
Jun 19, 2017
Salary:
-
Employee Type:
Full-Time Employee
Gender:
Both

Description


• Greet guests on their arrival ensuring they feel expected and welcome.
• Ensures that the guest receives the accommodation he/she is expecting.
• Maintains an up to date knowledge of the hotel and local services and supplies information to respond to guest queries.
• Deals swiftly, efficiently and sensitively to guest complaints and ensures follow through.
• Process accounts from check-in through to check-out, ensuring accurate posting of food and beverage and ancillary charges.
• Receives payments by cash, cheque, credit card or account, adhering to the company Credit Policy at all times.
• Accurately administers front desk clerical systems and procedures.
• Provide currency exchange service.
• Ensures balance of accounts of the day’s business at the end of shift.
• Compiles with all laid down systems and procedures.
• Ensures that all bills closed are checked and are closed correctly to the required standard and policy.
• Regularly checks the reception is organized in an efficient standard and checklists are completed and forwarded to supervisors.
• Promotes the hotels outlets and special events at all times.
• Maintains an awareness of sales opportunities maximizing revenue and meeting or exceeding guest expectations.
• Co-operates in the performance of any reasonable task requested by the management.
• Coordinates with the Room Service for the providing amenities for the rooms.
• Adheres to all hotel policies and procedures.
• Assumes the operator job when required to do so.
• Assumes the reservation job when required to do so

* At least 2 years experience in similar position.

Company Profile

Alongside the dazzling beach and the clear blue Mediterranean Sea is the Coral Beach Hotel & Resort. Created for both business and leisure travelers, we are just six minutes from Beirut International Airport and ten minutes from Downtown.
Our 97 spacious guest rooms are mini retreats with spectacular views of the Mediterranean and Beirut. Relax in the sitting room, take a view from the balcony, or unwind with your favorite movies on the plasma TVs. Need extra workspace? Our Business Center is on hand to help! Want to put the workday aside? Stretch out in our fitness facility or dive into our outdoor pools.
Nothing better during a gateway than relaxing and indulging in great food. Discuss the day's adventures over dinner at our restaurants, or bring together a larger group and host a meeting or celebration in one of our event spaces.
We look forward to sharing our Five-Star experience. Welcome to the Coral Beach Hotel & Resort!