CRM Developer

General Information

GlobeMed Group
Job Type:
Information Technology
Lebanon - Beirut
Date Posted:
Jun 19, 2017
Employee Type:
Full-Time Employee


The purpose of the Senior CRM Developer’s position is to increase the capabilities of the CRM department and its abilities to meet the increases demand for CRM services as a tool to improve the quality of the services provided by the company to all of its stakeholders. The Senior CRM Developer will assist the CRM Manager in the management of different services under CRM and what it entails in terms of analysis, design, development, configuration, and support to internal and external users.

Duties & Responsibilities:
-Technical Support for end users (Create Users, and data entry of updated screens )
-Design, Development and Maintenance of Web applications, Database procedures and reports.
-Develop Crystal Reports and/or Business intelligence reports
-Installation and Customization of Microsoft Dynamics CRM
-Installation and Configuration of Microsoft SQL Server
-Set the long-term strategic goals for CRM development
-Direct, organize, and lead projects in the implementation and use of new CRM software tools and systems.
-Lead the integration between the CRM Database and Oracle Database
-Lead the Live integration between the CRM Database and the Web services
-Design, code, test, and document all new or modified CRM systems, applications, and programs.
-Develop graphs and portal interfaces.
-Design and provide end-user training materials
-Troubleshoot CRM application and databases
-Control and Monitor on Daily basis the history log for CRM integration tools.
-Conduct research and make recommendations on CRM products, services, and standards in support of procurement and development efforts.

-University degree in Computer Science or equivalent
-Minimum 3 years of .NET Development experience
-ASP.NET and C# (Web application and Web services).
-Good knowledge in Oracle and SQL Server (Procedures, Functions……)
-Installation and Customization of Microsoft Dynamics CRM
-Experience in Crystal Reports and Business intelligence reports is a plus
-Knowledge of Oracle/Web development is a plus
-Experience in technical writing/ documentation is a plus
-Fluent in Arabic and English, French is a plus

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