IT Support

General Information

Job Type:
Information Technology
Date Posted:
Oct 13, 2017
Employee Type:
Full-Time Employee


IT support officer will be responsible of maintaining the integrity of all computer workstations and associated software within the office by configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems. The IT support will also be the main point of contact for employee who are experiencing computer issues.

Duties and Responsibilities:

Installing and configuring computer hardware operating systems and applications
Monitoring and maintaining computer systems and networks
Troubleshooting system and network problems and diagnosing and solving hardware or software faults
Replacing parts as required
Setting up new users' accounts and profiles and dealing with password issues
Testing and evaluating new technology
Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
Install and configure appropriate software and functions according to specifications
Conducting electrical safety checks on computer equipment
Carry out any other duties within the scope, spirit and purpose of the job

Education and/or Work Experience Requirements:

Bachelor's Degree in Computer Science, engineering or relevant field
2+ Years of proven experience as IT support or relevant position
Understanding of diverse computer systems and networks
Good knowledge of internet security and data privacy principles


Strong sense of discretion and confidentiality
Excellent diagnostic and problem solving skills
Excellent communication ability
Outstanding organizational and time-management skills

Company Profile