Senior Female Housekeeping Supervisor


General Information


Company:
CONFIDENTIAL
Job Type:
Hospitality/ Travel
Location:
Lebanon - Beirut
Date Posted:
Dec 15, 2017
Salary:
TBD
Employee Type:
Full-Time Employee
Gender:
Both

Description


◦Reporting to the Executive housekeeper, responsibilities and essential job functions include but are not limited to the following:
◦Consistently offer professional, friendly and engaging service
◦Lead and supervise the day-to-day operation of the department to ensure service standards are followed
◦Handle Guest concerns and react quickly, logging and notifying the proper areas
◦Actively participate in daily briefing, daily warm up and department meetings
◦Ensure Room Attendants are informed daily about priorities in their section
◦Follow departmental policies and procedures
◦Report necessary maintenance items
◦Follow all safety and sanitation policies
◦Other duties as assigned

Qualifications required:

◦Proficient in English (verbal & written) essential
◦High school diploma or equivalent preferred
◦Minimum 1 year experience in a supervisory capacity in a hotel Housekeeping environment
◦Proven training skills
◦Experience with Hotel Property Management System, Micros-Fidelio desirable
◦Proactive with a meticulous eye for detail
◦Strong organizational, supervisory and communication skills
◦Able to convey information and ideas clearly
◦Ability to evaluate and select among alternative courses of action quickly and accurately
◦Work well in stressful, high-pressure situations
◦Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
◦Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision



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Company Profile