Services Support Officer


General Information


Company:
Velvet Services
Job Type:
Other
Location:
Lebanon
Date Posted:
Dec 11, 2017
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Female

Description


Enthusiastic, Energetic & Dynamic Female:
• Coordinates with management to initiate, follow up and optimize programs and activities
• Identify internal improvements by remaining up-to-date on industry trends, market activities, and competitors
• Identify business opportunities by researching and analyzing potential customers
• Follows up on clients' requests from the hotline, emails, mobile application, systems and calls coordinating accordingly with the Operations Manager till completion
• Performs meetings with old and new clients gathering related requests and complaints and reports them
• Manage and resolve customer complaints while referring to top management
• Establish, maintain and revise filing and record keeping systems of all corporate documentation
• Fills and submits reports as required
• Ensures the corporate image of the company
• Perform any extra request done by the top management

Company Profile