Captain Waiter


General Information


Company:
Lancaster Tamar Hotel - Hazmieh
Job Type:
Hospitality/ Travel
Location:
Lebanon - Beirut
Date Posted:
Nov 24, 2017
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Both

Description


Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests
• Practice good customer relations and attend to customer complaints and queries satisfactorily
• Ensure the Outlet is set-up for service and supervise for a smooth operation
• Direct and supervise the service team to ensure that all duties are performed as per standards
• Ensure that all colleagues have received adequate training to perform their duties
• Ensure proper organization, planning and control of supplies and maintain concise record of all beverage stock in order to ensure that the required is available
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques by exceeding guest expectations and to increase revenue

Company Profile