Start Living Right Gym - Antelias
Front Desk Officer – Reporting to Front Desk Manager
• Put your best face forward in this high energy position and ensure that every guest has a friendly, inviting and memorable experience;
• Receive all potential members and incoming calls. Educate them about the Start Living Rightphilosophy and services. Do a walkthrough in the club (or on the phone) to explain how different it is than others;
• Follow up on inquiries from potential members. Follow up on existing members who have not been to the gym in a long time;
• Promote and sell the club’s services and contribute in sales initiatives to target potential members, old members and corporate accounts;
• Responsible to schedule PT, sports nutritionist and physio appointments and to collect payment for services;
• Maintain close relationship with existing members, listen to their needs, complaints and communicate accordingly to your manager; Inquire constantly about their customer satisfaction; Positive word-of mouth is the strongest sales tool;
• Communicate pertinent club information to staff and members.
Working Hours: Monday to Friday, from 2:30PM to 10:30PM and Saturdays from 8:00AM to 2:00PM or 2:00PM to 8:00PM.