IT Support & Infrastructure Specialist


General Information


Company:
Allianz SNA s.a.l.
Job Type:
Information Technology
Location:
Lebanon - Beirut
Date Posted:
Jan 10, 2018
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Both

Description


•Un iversity Degree in Computer Science or IT related field
•3-5 years of experience in a similar position

•Installs, configures, administers, monitors, maintains, troubleshoots, conducts computer diagnostics, investigates and instantly resolves issues of all IT HW and SW related systems
•Ensures users’ devices setup, answers inquiries and assists users
•Creates & maintains user accounts across multiple systems
•Recommends, tests, evaluates and apply new technologies, patches and upgrades
•Coordinates, sets up & maintains UC telephone equipments & systems
•Reads technical manuals, rules and procedures including security procedures and implement them
•Ensures that proper documentation is maintained for all systems and applications
•Maintains corporate applications by installing new changes & following up on new/modification requests
•Knowledge in Progress and IMS (is a plus)

•Ability to organize, prioritize, follow up and feed back
•Maintain high level of confidentiality, Business Ethics and Values
•Ability to work independently with minimal supervision
•High level of collaboration

Company Profile