Technical Sales Support Engineer

General Information

Al-Bonian Group SAL
Job Type:
Lebanon - Beirut
Date Posted:
Feb 06, 2018
Employee Type:
Full-Time Employee


Typical Work Activities
• Generate list of material to meet clients’ requirements based on single line diagrams, shop drawings, BOQs and specifications;
• Listen to client requirements and present a suitable solution, through effective technical support and troubleshooting, when needed;
• Prepare and organize regular trainings for sales team members and customers;
• Understand products’ technical features and unique selling points and presenting accordingly;
• Gather information about a product through market research, competitive analysis, pricing, customer engagement, and business planning;
• Prepare sales offers and input sales orders on company’s ERP system;
• Drive and develop technical marketing material for other members of the sales team including customer presentations, sales training materials, videos, press releases, newsletter, launch materials;
• Prepare analysis for slow moving stock items and propose suitable promotions accordingly;
• Meet with customers over the phone, email, or on site to assist in technical aspects of business development;
• Participate in trade shows, conferences and other marketing events;
• Search for new clients who might benefit from company products or services;
• Feed future buying trends, client needs, operational needs, business opportunities back to employers.

Professional Qualifications
• Electrical Engineering bachelor’s degree;
• Two years’ experience in relevant field preferred;
• Superior communication and interpersonal skills;
• Ability to persuade and influence others. Ability to develop and deliver presentations;
• Self-learner, self-motivated, positive, and highly energetic;
• Ability to build relationships at multiple levels to work cross organizationally toward solutions;
• Excellent leadership and consensus building skills;
• Very good technical knowledge and troubleshooting skills;
• Keen interest for technology, to upgrade self-knowledge.

Company Profile