A leading Cosmetics Retailer in Lebanon is hiring a CRM Specialist with the below qualifications:
1- Male/ Female- Presentable.
2- BA degree in Marketing/ Advertising or related filed.
3- Minimum 2 years of experience in CRM ( Customer Relationship Management)
Role & Responsibilities:
• Restructured database collection and documentation.
• Segmenting of the CRM to enable tailored and relevant marketing messages to customers.
• Analyze the purchase patterns and behaviour of customers for accurate segmentation.
• Setting up promotional, automated and transnational communications across emails and SMS.
• Creating automated workflows for all departments
• Setting up and optimizing Loyalty program
• Plan,implement, and manage e-commerce project.