IT support officer will monitor and maintain the computer systems and networks of the organization.
Install and configure computer hardware operating systems and applications.
Monitor and maintain computer systems and networks.
Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
Replace parts as required.
Follow diagrams and written instructions to repair a fault or set up a system
Support the roll-out of new applications and machines.
Respond within agreed time limits to call-outs.
Be the first point of contact for staff on collection of new hardware and replacement hardware from the Group
Will be involved in supporting the systems across all stores.
A degree in Computer Science or Equivalent
Related Work Experience:
At least 1 year experience
Strong command of English – French - Arabic languages