Sales Engineer

General Information

Job Type:
Date Posted:
Feb 10, 2019
Employee Type:
Full-Time Employee


Basic Function:
To achieve the sales and receivables targets set by the company with specified Gross Margin contribution in line with the company’s policies for meeting the company business requirements.

Key Performance Areas:
Sales Functions:
• To scan the market within assigned territories for identifying and developing customers’ relationships and generating sales
• To respond to customers’ enquiries on time with the right selection of products which meet the customers’ technical requirement and offering a tailor made solution
• To make proper selection of materials as per projects / customers’ requirements and get necessary approvals from the Management
• To follow up quotations with technical and commercial support to insure placing orders and following up until goods are delivered to destinations
• To provide the management with competitions’ information about their products and markets to adjust the sales strategy accordingly
• To Collect Receivables relative to the executed sales and deliveries of materials

Customers’ Relationship:
• To visit and market the products at the consultants with technical and commercial presentations to answer all questions relative to the acceptability of the products for commercial projects
• To commercialize the Products at customers’ premises to insure that sales deals are closed
• To answer effectively to customers’ calls and inquiries with exquisite pleasance and professionalism within acceptable time frame
• To ensure continuous follow up and personal conduct with all customers to enhance customers’ satisfaction and increase the sales volume
• To attend and solve promptly customers’ complaints within an acceptable time frame

Office Management:
• To compute and promptly update all leads & customers in the ERP system for proper follow up
• To process the quotations and orders in the ERP as per the nature of the job. When necessary coordinate with Management for initiating procurement of items/goods from Suppliers
• To be responsible for accurate preparation of all documents such as quotations, sales orders, delivery forms, invoices, receipts etc.
• To coordinate with Suppliers of materials in terms of Technical Compliance of their products and Services with the market / projects’ requirements
• To maintain adequate sales and receivables closing ratio as per company’s practices
• To follow up and to be accountable for pending receivables from customers
• To coordinate with IT support in case of need during ERP operations
• To coordinate with customers and warehouse for accurate delivery of materials

Core Competency Level:
Qualifications: Bachelors’ Degree in Mechanical Engineering

Personal Details Around 25 – 35 years

Knowledge: Thorough knowledge of the Cooling systems (High wall, ducted, VRF and Chillers), other HVAC, Plumbing materials and the Lebanese market

Skills: 3 to 10 years’ relevant experience
Excellent communication and inter-personal skills, a team-player, excellent negotiations and computer skills, Good behavior, well mannered, pleasing and strong personality

Company Profile