Movenpick Hotel is seeking to recruit Outlet Manager (Cigar & Lounge) with below job duties.
Duties and Responsibilities:
Oversee the daily operations of outlet for efficient operations.
Establish operational strategies to meet quality and customer service standards.
Obtain customer feedback and recommend necessary outlet operational changes.
Schedule orientations and job trainings to outlet associates.
Analyze and resolve problems in a timely and accurate manner.
Organize special events and entertainments to attract more customers.
Develop cost-effective operational plan to achieve outlet goals.
Ability to effectively communicate with people at all levels and strong interpersonal and conflicted solution
Monitor and control budget for the beverage.
Directed Bart-ending operations, overseeing seamless beverage service
Managed all day to day operations for the bar.
Conducted bar training sessions for newly inducted staff, teaching proper bar services
Capable of establishing excellent relationships with guests and colleagues
Has an eye for details
Positive attitude and carries a yes we can do mentality
Capable of establishing training needs analyses and capable of tailoring respective training plans
Excellent knowledge about Bar operations
Capable of developing drink and cocktail recipes
Has a hands on Management style
Excellent computer, problem-solving, and customer service skills.
Exceptional communication and interpersonal skills.
Willingness to work during peak hours, including nights, weekends, and holidays.
effectively delegate responsibilities and maximize resources.