Front office agent


General Information


Company:
Louis V hotel
Job Type:
Hospitality/ Travel
Location:
Lebanon
Date Posted:
Aug 05, 2019
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Both

Description


Greeting and thanking guests in a sincere, friendly manner.
Checking guests in on arrival and out on departure.
Posting charges to appropriate guest accounts.
Anticipating and addressing guests' needs, and resolving their problems and complaints.
Assisting guests with disabilities.
Operating switchboard and assisting with inquiries.
Collaborating and communicating with other internal departments to ensure guest satisfaction.
Performing duties on daily checklist.

Company Profile