Cashier - Biyada


General Information


Company:
Casper & Gambinis
Job Type:
Restaurant/ Food Service
Location:
Lebanon
Date Posted:
Jan 27, 2020
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Both

Description


• Receives & takes specific delivery orders and addresses from customers and enters them on the POS system;
• Listens effectively to customer requests before typing the order;
• Receives orders from customers via telephone/ Mobile App / Online request;
• Uses effective greeting & Good bye words as per C & G’s standards;
• Explains about the menu items upon customer request;
• Notifies customers of main ingredients which can affect them;
• Uses cross selling & up selling techniques to promote C & G items & increase the average check per order;
• Handles customer complaints & follows up with the person in charge;
• Makes sure whether the customer needs a change & coordinates with the person in charge accordingly;
• Conducts follow up calls with customers to ensure customer satisfaction;
• Gathers the cash from the delivery boy and the cash desk and submits it to his/her superior;
• Performs other related duties as requested by the management.

Company Profile