ASSISTANT FRONT OFFICE MANAGER


General Information


Company:
Coral Beach Hotel & Resort
Job Type:
Hospitality/ Travel
Location:
Lebanon
Date Posted:
Jan 07, 2021
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Both

Description


• Supervises the front office personnel to ensure optimum occupancy and average rate for the purpose of maximizing revenue
• Monitors Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition
• Informs other operating departments, notably Housekeeping, of Front Office matters which concern them
• Establishes and maintains effective employee relations
• Assists Front Office Manager in personnel related matters such as interviewing, appraising and counseling
• Inspects frequently for cleanliness and orderliness, the lobby reception and cashier’s desk
• Identifies training needs, develops formal training and implements training sessions
• Assumes overall responsibility for maintaining standards to ensure furnishings, facilities and equipment are clean, in good repair and well maintained
• Schedules and regularly conducts routine inspections of areas under his/her control
• Maintains appropriate standards of conduct, uniforms, appearance and posture of departmental employees
• Provides input for Front Office Departmental meetings

Company Profile