Promotes coffee consumption by educating customers; selling coffee and coffee accessories; preparing and serving a variety of coffee drinks, along with pastries and cookies; creative coffee art.
Welcomes customers by determining their coffee interests and needs.
Educates customers by presenting and explaining the coffee drink menu; answering questions.
Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, café latté, and cappuccino.
Generates revenues by attracting new customers.
Maintain guest relations and smoothness of the service cycle.
Greeting guests; taking serving and clearing orders.
Maintain cleanliness, hygiene and standards as per Kuwait Govt. Laws and company standards
Maintain a healthy work atmosphere and follow all safety and sanitization policies when handling food and beverage.
Other opening, hand over, ongoing and closing duties.
Offer professional, friendly, and engaging service.
Follow restaurant policies, procedures, and service standards.
Organize take away orders efficiently and handle orders from home delivery.
Maintains inventories by replenishing coffee bean supply; maintaining supplies, pastries, and cookies.
Set up or restock product displays.
Stock customer service stations with paper products or beverage preparation items.
Maintains safe and healthy work environment by following organization standards and sanitation regulations.
Updates job knowledge by participating in educational opportunities; maintaining personal networks; updating coffee artistry skills.
Enhances reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Any other duties assigned by your supervisor/manager
Strong interpersonal and communication skills.
Attention to details
High School Degree
Minimum 1 – 2 years of experience in F&B operations / Café in a similar role
Knowledge of different specialty drink items preparation is a plus
Fluency in English