Telehealth services account director

General Information

Job Type:
Health Care/ Pharmaceutical
Lebanon - Beirut
Date Posted:
Mar 02, 2021
Employee Type:
Full-Time Employee


Works closely with the Director in the development, growth, and optimization of the UW Health Telehealth Program.
Responsible for successful clinical stakeholder adoption and incorporation of workflows in standard work.
• In concert with administrators and physicians, leads continuous refinement and improvement of telehealth operational
approaches that reflect and anticipate changes in technology and healthcare delivery systems.
• Provides planning, direction, leadership and advanced expertise in the operation of complex computer and Telehealth
services. Formulates, develops and oversees the implementation of all new services.
• Prepares for Telehealth Steering Committees, and effectively engages that group to develop and update a program
roadmap aligned with organizational strategy, taking into account available resources.
• Works closely with the Director and clinical experts throughout UW Health, fosters and supports the creation of new
Telehealth programs and products.
• Manages telehealth coordinators and matrixed team members to keep pace with a rapidly expanding program,
anticipating additional workforce needs to support planned work.
• Works closely with Regional Development and Marketing representatives to market and successfully sell program
and services to partners throughout WI and beyond.
• Monitors and evaluates consumer and clinician experience related to direct-to-consumer care, including care
coordination, chronic care management, wearable device management, and other applications of care as developed.
• Lead the development of key metrics to track and report clinical outcomes.
• Maintains professional affiliations and is expected to pursue independent study as well as formalized training to
enhance professional growth and development to keep current on telehealth industry trends and legislation.
• Local and regional travel may be required infrequently.

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