Our Client is one of the leading and well reputable associations in Lebanon.
You will be responsible for the installation and follow up on installed and pending issues to assure support. You must build an IT Infrastructure, move system from instability to stability form, worked on IT fixed assets, IT Documentation, Monitoring systems & IT Reporting. You must have a good experience in Windows Servers, Hyper-V, VMWare, SAN, NAS, VPN, Data Backup, IT Support & troubleshooting.
Responsibilities (including but not limited to)
• Essential Tasks:
o Installing and configuring systems such as Supports Infrastructure Applications, CRM and Helpdesk
o Monitoring Systems or Asset Management applications
o Maintaining installation and configuration procedures
o Contributing to and maintaining system standards
o Creating IT assets inventory and labeling
o Running CRM on Tablet or PC and completing tasks on-time
o Always maintaining a customer service Approach
• Operation & Support:
o Performing daily system monitoring and verifying the integrity and availability of all hardware, server resources, systems and key processes
o Reviewing system and application logs, and verifying completion of scheduled jobs such as backups
o Performing daily backup operations (all backup types) and ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary
o Performing regular file archival and purge as necessary
o Implementing an IT Structured cabling and sockets for a maximum number of 10 indoor nodes
o Testing, tracing & labeling network cables and even making the advanced cable testing for signal and noise in signal
o Providing Tier III/other support per request from various constituencies
o Investigating troubleshoot issues
o Repairing and recovering from hardware or software failures
o Coordinating and communicating with impacted constituencies
o Applying OS patches and upgrades on a regular basis
o Upgrading administrative tools and utilities
o Configuring / adding new services as necessary
o Installing, upgrading and configuring system software that supports IT infrastructure applications
o Monitoring systems and Asset Management Applications per project or operational needs
o Maintaining operational, configuration, or other procedures
o Performing periodic performance reporting to support capacity planning
o Performing ongoing performance tuning, hardware upgrades, and resource optimization as required
o Configuring CPU, memory, and disk partitions as required
• About 4 years of experience in IT Infrastructure domain.
• BS in Computer Communications or Relevant degree.
• CCNA, CCNP, MCSE, MCSA info.
• Good teamwork skills
• Good communication skills
• Fast problem solving