Sales - Tchooz Shoes (Puma)


General Information


Company:
Tchooz Shoes (Puma)
Job Type:
Sales-Retail
Location:
Lebanon
Date Posted:
Nov 24, 2021
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Both

Description


The sales representative is responsible to ensure customers know someone’s available to help if they need anything from answering product questions to showing them a product that meets their needs. The sales representative is responsible for maintaining the store’s clean and organized appearance and restocking items.

PRINCIPAL DUTIES & RESPONSIBILITIES

 Welcomes customers by greeting them; offering them assistance.
 Directs customers by escorting them to racks and counters; suggesting items and provide accurate information (e.g. product features, pricing...)
 Helps customer make selections by building customer confidence; offering suggestions and opinions.
 Documents sale by creating or updating customer profile records.
 Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
 Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
 Cross-sell products, upsell when appropriate; promote current sales, promotions, etc.
 Coordinate with the Sales Representatives team to provide excellent customer service (especially during peak times)
 Contributes to team effort by accomplishing related results as needed.
 Keep the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
 Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business.
 Help organize back stock and perform inventory counts.
 Stay up-to-date with new products/services.
 Handle customer complains in a calm and professional manner.
 Take direction from and report to assigned supervisor.
 Provide customer feedback to the Store Manager.

Company Profile