Outdoor Sales (Metn/Keserwan)


General Information


Company:
Malia Group
Job Type:
Sales
Location:
Lebanon
Date Posted:
Nov 17, 2021
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Both

Description


- Job Purpose:
Responsible for achieving sales and distribution targets within an assigned territory, by effectively promoting, selling and ensuring proper visibility of the company brands.

- Duties and Responsibilities:
1. Possess comprehensive knowledge of the marketed and competitors’ products in order to answer all clients’ inquiries
2. Implement sales fundamentals and abide by the steps of call during visits
3. Mention reasons behind unsuccessful calls and way forward
4. Achieve sales and distribution targets assigned by Area Sales Supervisor (by brand, area, sub-area…)
5. Timely request from Area Sales Supervisor cycle amendments upon client closure, new client activation and client potential revision
6. Continuously enhance vertical distribution: ensure core SKUs per channel are available at concerned Point of Sale (POS)
7. Continuously enhance horizontal distribution: thoroughly scan assigned area and open timely new customers in order to reach the targeted number of active clients. Fill and submit visa client on the spot and ensure information inserted is accurate (classification and categorization)
8. Ensure accurate and timely implementation of any marketing initiative and product launch
9. Avoid out-of-stock and overstock situation by accurately assessing the clients’ storage space and placing orders that meet the clients’ capacity
10. Keep the Area Sales Supervisor informed regarding products performance (overachievement/underachievement)
11. Ensure the implementation of requested stock depletion activity
12. Ensure the implementation of the company’s credit policy and procedure
13. Timely collect from clients all due invoices, avoiding any discrepancy in client accounts
14. In case of any modification of client status requiring a revision of client credit terms (upgrade or even reduction of limit/payment delay), fill the excess limit form and follow up until its approval
15. Avoid doubtful clients by performing needed reference checks prior to filling an excess limit form
16. Inform Area Sales Supervisor and get his approval, in case there is a valid reason to process an order for a client with unpaid dues
17. Treat with urgency (within 24 hours) returned checks
18. Timely provide customer with statement of account to avoid payment delays and conduct annual reconciliations
19. Provide customer with all contractual terms (price list, payment terms) to avoid order return upon delivery and ensure acknowledgment
20. Treat customer return request promptly, inform Area Sales Supervisor upon return request, provide rational behind it and follow up until matter is closed
21. Abide by the call cycle to ensure match with delivery cycle
22. Investigate any delay in delivery and report the case to the Area Sales Supervisor when needed
23. Ensure customer has no unjustified unpaid dues before placing the order to avoid order being blocked at credit level and leading to delivery delays
24. Identify, advise and fulfill customers’ needs
25. Build and maintain good relations with POS decision makers and store merchandisers
26. Keep Area Sales Supervisor informed of customer complaints and non-conformities and take corrective actions accordingly
27. Ensure excellent customer service by efficiently taking orders; verify product, quantity, price, payment modality... Courteously inform customer about out-of-stock products and assist with substitutes when applicable
28. Ensure the implementation of company’s policy and procedure to maximize productivity and avoid risks
29. Submit to the Area Sales Supervisor reports including (achievement versus target, price fishing, competitor initiatives, new launched products, challenges, opportunities, recommendations)

- Education: Bachelor Degree in Business Administration

- Experience: 1 to 2 years of previous related experience

- Location: Metn/Keserwan

Company Profile