Sales Supervisor (Metn/Keserwan)

General Information

Malia Group
Job Type:
Date Posted:
Oct 19, 2021
Employee Type:
Full-Time Employee


- Job Purpose:
1- Responsible for achieving volume, distribution and visibility objectives in allocated area, by optimizing, coaching and motivating direct reports
2- Collaborate with the Sales Manager to develop strategies that increase sales and market share

- Duties and Responsibilities:
1- Closely follow up on Customer Consultants and area performance on daily basis, take corrective action proactively
2- Conduct thorough business evaluation on monthly basis and revise coming months’ forecasts to compensate for previous months’ underperformance
3- Ensure timely and efficient booking of off shelf/window at POS
4- Ensure that area distribution targets are met; scan all assigned area to open timely new POS
5- Ensure the continuous availability of updated call cycles in accordance with area objectives
6- Ensure proper implementation of company’s P&Ps in order to avoid risks
7- Set the collection plan by client following an accurate analysis of the aging reports in coordination with concerned
8- Audit frequently the accuracy of the information given by the Customer Consultants
9- Monitor customer satisfaction (field visits or surveys) and ensure that any request raised is dealt with on the spot
10- Establish and maintain close working relationships with trade, focusing on key outlets (owners, category managers...)
11- Collaborate with the Sales Coordinator, Sales Manager and Warehousing and Delivery team to ensure accurate and timely deliveries
12- Report daily, weekly and monthly competition news, achievements vs. targets/challenges, opportunities…
13- Contribute proactively with the Talent Acquisition Team in filling vacancies timely. Design/update related JD and on-boarding programs and ensure their proper understanding & implementation. Ensure an optimized structure in line with business priorities and performance
14- Provide direct reports with needed resources/tools and guidance to fulfil their role properly and set their training needs and development plan in coordination with L&DM. Celebrate achievements, highlight people with potential to offer them perspective for growth
15- Set direct reports annual Business Goals and required competencies and conduct quarterly feedback sessions to appraise their performance. Monitor continuously direct report productivity and take corrective actions in due time. Issue misconducts and enroll under-performers in related program
16- Promote the Group's culture, encourage loyalty, trust, a healthy working environment and teamwork. Personalize the motivational approach, empower and inspire the team to reach greatness

- Education: Bachelor Degree in Business Administration

- Experience: 5 to 7 years of experience in sales out of which minimum 2 years in managing a team

- Location: Metn/Keserwan

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