Job Title: Sales Associate
Job Category: Full-time
Reporting to: Assistant Manager
Location: Souk Okaz Jounieh
Main Focus: Ensure customers satisfactions and ROI
Sales Associates greet customers on arrival then assist the customer with any questions they have about the purchase they want to make. In addition to selling products, merchandise, and services in a retail setting, gift-wrapping packages and keeping track of all cash and credit transactions. Previous experience in a customer service position. You should also be available to take evening and weekend shifts occasionally.
Duties and Responsibilities
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
Operating cash registers, managing financial transactions, and balancing drawers.
Achieving established goals.
Directing customers to merchandise within the store.
Increasing in store sales and having product knowledge.
Maintaining an orderly appearance throughout the sales floor.
Introducing promotions and opportunities to customers.
Cross-selling products to increase purchase amounts
Arrange and replenish the store on regular basis
Participate in instore buying procedure through Evaluating clothes options according to prices, quality etc. and determine the best choices
Perform physical count once asked and participate in the monthly cycle count procedure in order to ensure accurate stock
Any other task assigned by the supervisor as needed
Qualifications and Requirements
An Associate’s degree or high school diploma.
Retail sales experience.
A professional appearance.
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
The ability to read, write, and perform basic math.
The ability to stand and walk for extended periods of time.
All documents are confidential and should not be shared with third party without the consent of the General Manager.