Front Desk Agent


General Information


Company:
Antwork SAL
Job Type:
Clerical/ Administrative
Location:
Lebanon - Beirut
Date Posted:
Nov 23, 2021
Salary:
Unspecified
Employee Type:
Part-Time Employee
Gender:
Both

Description


Duties
• Act as an ambassador representing antwork’s spirit, culture, products and services
• Be the first point of contact for any newcomer, walk-in, potential member, or existing member including troubleshooting and issue resolution.
• Act as a community catalyst and maintain a healthy relationship with members on a daily basis
• Receive members, guests, newcomers
• Direct visitors to desired destination
• Ensure that all and any walk-ins are properly signed in / accounted for
• Fulfill all duties related to phone operator needs
• Handle all mail and packages and manage delivery
• Develop a strong knowledge of antwork’s facilities and services and of the surrounding community.
• Provide members with information about neighborhood amenities, facilities, services, and activities as needed.
• Provide basic IT support in specific areas (app download, account setup, wifi troubleshooting - contact IT when problem is complex)

Requirements:

• customer service skills.
• attention to detail.
• patience and the ability to remain calm in stressful situations.
• excellent verbal communication skills.
• administration skills.

Company Profile