Receptionist/Assistant


General Information


Company:
23MD- Beirut
Job Type:
Other
Location:
Lebanon - Beirut
Date Posted:
Aug 10, 2022
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Female

Description


23MD is one of the most established clinics for cosmetic medicine in the UK. We are now open in Beirut and we are opening in Dubai soon.

As a member of the team and a 23MD ambassador, we expect you to deliver excellence to each patient. We are looking for enthusiastic, friendly, and flexible team members to thrive at the heart and soul of the business:

the front of the house /Receptionist is the patient’s first point of call with 23MD and the team is vital to the functioning of the clinic, driving day-to-day activities.

Front-of-house staff should be passionate about the aesthetics industry and uphold all of 23MD’s values. Responsibilities include:

Answer and respond to all communications including telephone and email in a timely, friendly and efficient manner.
Greeting and welcoming all patients as well as overseeing the patient journey
Respond to and report any concerns, incidents, and/or problems, both from patients and internally as needed.
Assist in the day-to-day functioning of clinic activities
Diary management and appointment scheduling
Maintain a tidy and well-presented environment
Opening/closing each day
Maintain and uphold company values and standards
Maintain health and safety standards
Learn and understand all treatments conducted by 23MD, as well as work to expand industry knowledge as a whole.
Work towards and achieve targets, including but not limited to: New patient conversion Treatment Sales targets Retail sales targets
Assist and chaperone doctors as needed
Administrative duties as needed

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