Fashion Consultant (Indoor Sales)

General Information

Malia Group
Job Type:
Date Posted:
Sep 01, 2022
Employee Type:
Full-Time Employee


- Job Purpose:
Responsible for providing excellent customer service and reaching targeted figures by promoting the company’s image and ensuring customer satisfaction and retention.

- Duties and Responsibilities:
1. Reach POS weekly/monthly target and maintain ranking standard
2. Handle the opening, closing of the shop and maintain work area in a clean and organized manner
3. Maximize volume and value of sales while dealing with customer
4. Optimize stock management and ensure healthy stock levels (replenish stock level, items transfer, daily count...)
5. Report important sales rotation, daily sales activities, raised complaints, store activities…
6. Create and update POS clients’ database
7. Participate in management meetings and take responsibility for sales improvement initiatives
8. Ensure excellent customer service (consultancy, customer complaints handling, returns...)
9. Conduct post sales follow-up (call customers to ensure satisfactory result after use of product) and any sales calls to customers (call to inform about sale periods)
10. Provide recommendations regarding the improvement of customer sales and retention tools
11. Abide by invoicing procedure of assigned POS, adequate storage, shelving and visibility
12. Contribute in the brand's marketing activities (suggest ideas to boost sales while maintaining expenses within budget)

- Education:
Undergraduate, Technical Degree or equivalent Diploma

- Experience:
1 to 2 years of experience in retail fashion sales

- Location:
Downtown Outlet

Company Profile