Customer Service Representative


General Information


Company:
Khoutout SAL
Job Type:
Clerical/ Administrative
Location:
Lebanon - Beirut
Date Posted:
Sep 20, 2022
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Female

Description


Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Requirements:

High school diploma, general education degree, or equivalent.
Experience working with customer support and invoicing

Company Profile