Infrastructure Service Manager

General Information

Soft Flow S.C.S
Job Type:
Information Technology
Date Posted:
Sep 23, 2022
Employee Type:
Full-Time Employee


Good Package " Fresh USD"

Responsible for IT Infrastructure Implementation and Management Team.
• Overview Operations of the professional Services Department
• Ensure Maximum Productivity of the Professional Services Team
• Development of the Technical team & Technical Capabilities of the company
• Submit Requests & Follow-up on trainings & Seminars
• Assist in the Preparations of the company’s Events
• Assist in the Company strategic planning
• Follow-up with the technical team on daily operations
• Prepare & Supervise Technical proposals for clients
• Perform after sales calls visits & Presales Visits, handle issues & prepare data for invoicing
• Delegate tasks and achieving daily, weekly, and monthly goals.
• Implement Azure, M365, Windows Servers, Exchange servers, and System center technologies projects.
• Support & Troubleshooting Windows, SQL, Exchange, System Center, Azure and Microsoft 365 issues.


• Education: BS in MIS/Business Computer/Computer Science/CCE + MA in Business Administration
• Preferable Microsoft Certification (Azure, Office365, Exchange and System Center products)
• Relevant Management certification may be required.
• Experience in a similar role would be advantageous.
• Excellent technical, diagnostic, and troubleshooting skills.
• Strong leadership and organizational abilities.
• Willingness to build professional relationships with staff and clients.
• Excellent communication, motivational, and interpersonal skills.
• Experience: 7 to 10 years of related experience.
• Language: English Fluency is a MusT+ Arabic (French is a plus)

Company Profile