Store Manager - Kaslik

General Information

Job Type:
Lebanon - Beirut
Date Posted:
Nov 24, 2022
Employee Type:
Full-Time Employee


Duties and Responsibilities:
• Manage and oversee all facets of the daily operations of the store.
• As appropriate to the position, participate in the development of operating goals and objectives for the store; recommend and implement methods and procedures to enhance operations.
• Ensure that the store meets sales goals and increases profits.
• Ensure that sales proceeds are deposited in accordance with company policy.
•Ensure proper maintenance of the cash safe in the store.
• When necessary, operate cash register.
• Control the daily sales activities of the store and send the daily sales to designated departments.
• Make re-ordering in time and implement the distribution strategy as proposed by the commercial department.
• Handle the receiving of merchandise and control of the store inventory.
• Ensure proper display of merchandise as per VM standards, requirements and guidelines.
• Handle return, buyback, and gift exchanges as needed; coordinate the return and replacement of defective merchandise.
• Oversee the implementation of store sales, promotions, and special offers.
• Provide excellent customer service, maintain positive customer relationships, and handle customer complaints and problems.
• Monitor the implementation of all CRM initiatives (loyalty programs, for example).
• Provide product and service information.
•Build product awareness and create interest with potential and existing customers.
• Ensure proper maintenance of the store and the safeguarding of the company assets (equipment, fixtures, fitting etc…)
• Make certain that all team members follow the company's policies, procedures, and regulations (including uniforms, hygiene, and overall appearance).
• Manage the store team, including work schedules and leave management, problem resolution, and training of new sales officers.
• Manage, train, and evaluate team members objectively.
• Make recommendations to team members for promotions and salary increases.
• Conduct regular meetings with sales team members to coach, motivate and guide
• Dress neatly in uniform as directed by the orientation booklet.
• Read and follow the guidelines in the company orientation booklet.
• Ensure that company policies are followed.

Skills & Qualifications:
• Highly flexible individual
• High level of integrity & confidentiality
• High School Diploma
• University degree is a plus
• 2-5 years’ experience related to the job summary
• Decision Maker
• Customer service oriented and ability to network with clients.
• Self-developing
• Knowledge of retail management principles and practices.
• Knowledge of retail purchasing and inventory control principles and procedures
• Excellent team leader and motivator
• Conflict catalyst
• Be willing to take on responsibility.
• Creative and innovative
• Quick thinker

Company Profile