Client Service


General Information


Company:
CLOVER BROKERS
Job Type:
Other
Location:
Lebanon
Date Posted:
Nov 22, 2022
Salary:
Total in Fresh Cash
Employee Type:
Full-Time Employee
Gender:
Female

Description


 Open and close clients’ claims
 Open and close clients’ medical approvals
 Take in clients’ requests and queries
 Solve clients’ requests and queries when feasible
 Transfer clients’ request to concerned department/section
 Answer promptly emails and correspondences and close all the relevant tasks on a weekly basis
 Ensure prompt and consistent online and phone-based clients servicing
 Make sure clients receive assistance in correct and efficient manner
 Monitor the clients’ activities and satisfaction
 Prepare, generate and forward requested reports to clients

Company Profile