Retail Manager

General Information

Job Type:
Iraq - Arbil
Date Posted:
Nov 22, 2022
Employee Type:
Full-Time Employee


The Retail Manager is responsible for managing the retail stores in all aspects, which includes overseeing sales, staff, inventory, and leading new projects. The Retail Manager will also act as the direct contact for all marketing activities with the suppliers in coordination with Brand managers.

The ideal candidate will have a passion for retail customer experience, and commercial and visual merchandising displays. You will be in charge of keeping track on the retail team performance and training development.

Achieve growth and hit sales targets by successfully managing the sales team
Lead new expansion projects on all aspects with the feasibility study
Ensure the store fulfills all legal health, safety, and brand guidelines
Develop a strategic business plan that expands the company’s customer base
Build and promote strong and long-lasting customer relationships
In charge of store operational requirements and new orders
Present sales, revenue, expenses reports, and forecasts to the management
Identify market shifts and trends
Prepare the staff schedule and assignments, track performance
Coaching and training retail staff
Achieve financial objectives by preparing an annual budget, and expenditures and initiating corrective actions
Frame pricing policies, review merchandising activities and determine sales promotions
Maintain the stability and reputation of the store by complying with legal requirements
Determine marketing strategy changes by reviewing operating and financial statements and departmental sales records

· Develop the sales strategy for the market in line with the sales goals agreed upon
· Initiate and coordinate the development of action plans at the point of sales
· Maintain accurate records of all pricings, sales, and activity reports submitted

· Consolidate and report to Management every month sales reports and provide periodic analysis of sales
· Monitor and provide feedback on activities and strategies being implemented by competitors that may affect our performance
· Managing the brands portfolio for Perfumes & Cosmetics divisions

· Establishes Marketing goals to ensure a share of the market and profitability of products
· Overlook marketing plans and strategies in coordination with the divisions
· Evaluates and monitor the effectiveness of marketing results and take fast corrective actions when needed

· Conduct market surveys on current and new product

· Consolidate and report monthly to Management local reports and provide periodic analysis on sell-out, sales & market share
· Maintain good client/retailer relationship

· Have a direct understanding of client needs and keep a comprehensive customer database

· Coordinate with the HR department on the retail staff training plan
· Coordinate with the management for the internal training budget

Requirements and skills

BS/MS degree in business administration or a related field
Experience: 10 Years and above
Language (Arabic – English – French would be an advantage)
Ability to travel over all of Iraq
Good knowledge of the Iraq market
Excellent communication and interpersonal skills
Team player with a high level of self-motivation in a busy working environment

Company Profile