Leading company in IT & Security field in Lebanon and the Region. is hiring a talented Technical Support Specialist professional to join our team. If you're excited to be part of a winning team, there is a great place to grow your career.
Configuring and installing various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
Strong understanding of network infrastructure and network hardware, and software, help to design and implement new projects, in parallel with supporting the delivered projects,
Performing network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations
Hands-on experience with monitoring, network diagnostic, and network analytics tools
Troubleshoot customer issues over the phone.
Highly developed sense of integrity and commitment to customer satisfaction.
Demonstrated passion for excellence with respect to treating and caring for customers.
Ability to communicate clearly and professionally, both verbally and in writing.
Has a pleasant, patient, and friendly attitude.
Strong detail orientation and communication/listening skills.
Possess a strong work ethic and team player mentality.
Communication Skill Requirements
Fluent in English both written and spoken
Demonstrated ability to present to small workgroups on both technical and functional requirements.
Ability to thrive under production pressure and deadlines