SPA Customer Service


General Information


Company:
confidential
Job Type:
Clerical/ Administrative
Location:
Lebanon
Date Posted:
Mar 16, 2023
Salary:
fresh & LBP + transportation +
Employee Type:
Full-Time Employee
Gender:
Female

Description


for a well known SPA in Achrafieh we are looking to hire a customer service Lady

Customer Service Responsibilities list:
-will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face
-Manage large amounts of incoming phone calls
-Generate sales leads
-Identify and assess customers’ needs to ---achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information
-Meet personal/customer service team sales targets and call handling quotas
-Handle customer complaints, provide appropriate solutions and alternatives
-process customer accounts and file documents
-Follow communication procedures, guidelines and policies
-Take the extra mile to engage customers

Company Profile