Receptionist


General Information


Company:
İstishari medical center
Job Type:
Health Care/ Pharmaceutical
Location:
Lebanon - Beirut
Date Posted:
Jan 15, 2023
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Female

Description


Performs day-to-day general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry.
Scheduling appointments, carefully screens patients for new address and update registration and informs patient of adequate information that must be presented at time of visit.
Verifies patient benefit eligibility and coverage and document in EHR system.
Obtains authorization/referral for office visits/procedures.
Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness.
Performs telephonic support for online authorization of office visits and procedures.
Provides direct support to Primary Care practices and specialty care providers regarding utilization, authorization, and referral activities.
Ensure complete and accurate data, including patient demographic, current insurance information and update patient benefit information.
Establish contact with the ordering physician’s office or customer service department to resolve issues concerning missing vital information from patient’s medical record.
Knowledge of Insurance carriers and contracted providers.
Work cordially in a team with the surgery center, physician practice and with patients to explain coverage amounts provided by their insurance policy, so they can understand why some procedures may be covered, while others are not.
Request pre-certification and benefits on all patients, both inpatients and outpatients for surgery.
Communicates with the Clinic regarding upcoming appointments.
Performs other duties as required.
About the Candidate

High school education or equivalent required.
Organized, detail oriented and able to manage competing priorities.
Excellent typing and computer usage skills, including Microsoft Word and Excel proficiency.
Ability to relate with people of diverse backgrounds, provide excellent customer service and solutions to problems.
Knowledge of medical insurance terminology, medical benefits, and billing process.
Maintain accurate patient insurance records.
Good judgement and must have excellent multitasking skills.
Resourcefulness in problem solving.
Ability to work independently, give attention to detail, prioritize and perform several tasks together without losing concentration

Company Profile