Key Responsibilities:
CONTROL AND EVALUATE SYSTEMS:
Assisting in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PCs performance.
Evaluating and recommending hardware products for purchase
Ensuring that all software runs with no output errors, no response time problems and functioning according to specifications
Providing day to day maintenance, troubleshooting and support to IT infrastructure including internet connectivity
Supporting development and implementation of new computer projects and new hardware installations
Aid in development of business continuity and disaster recovery plans, maintain current knowledge of plan executables, and respond to crisis in accordance with business continuity and disaster recovery plans
Assisting the IT manager with all the repairs of all the systems
MANAGING SYSTEMS:
Managing the security camera CCTV system, site survey, installation, and configuration in cooperation with the IT manager
Helps to install, operate, and maintain computer networks and communication system
Conducting research on computer products in support of PC procurement and development efforts
Recommending, scheduling, and performing PC, and hardware equipment improvements, upgrades, and repairs
Understanding all the department working procedures and perform the related tasks provided by the IT manager
Qualifications:
Requires a Bachelor degree in information technology, computer science, information systems, or related field.
Requires a minimum of a 2 years’ experience in the field
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
Excellent technical knowledge of network and PC hardware, including Microsoft platform.
Hands-on hardware troubleshooting experience.
Extensive equipment support experience with PC’s.
Working technical knowledge of current network protocols, operating systems, and standards.
Ability to operate tools, components, and peripheral accessories.
Ability to conduct research into PC issues and products as required.
Working knowledge of social media, design and web-based marketing
Excellent technical knowledge of network and PC hardware, including Microsoft platform.