• Offer consistently professional, friendly, warm and engaging service.
• Welcome guests to the assigned outlet, receive and escort guests to tables, ensure that they are attended to and be available for them at all times as a point of contact.
• Set up the outlet prior to the business hours along with the service team.
• Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables.
• Observe the cleanliness and maintenance of the outlets and the entrance alley.
• Assure the well being of all guests by maintaining a close, friendly, yet discrete contact.
• Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests.
• Reassure the guests’ satisfaction upon their departure.