e are looking for a sales engineer with the
main focus of the role is the preparation of accurate product/project estimates whilst
communicating requirements with customers and internal departments.
The Sales Engineer must be
able to identify and provide reliable solutions for all HVAC Application issues, to assure complete customer satisfaction through all stages of the sales process.
Key Accountabilities and Objectives:
Work with the External & inside Sales teams to meet and where
possible exceed the customer’s requirements/expectations, which includes:
Maintain expert level of product knowledge and applications.
Articulate product positioning to sales and external Customers, including Competitor
Production of quotations for customers in a clear, detailed and accurate manner.
Providing and assisting colleagues on engineering issues, not limited to CAD drafting,
preparing BOQ, Specification review and Compliance, Equipment’s selection according
to Standards, etc…
Negotiating and achieving deadlines for the submission of quotations.
Building relationships with Mechanical Consultants / Engineers and potential customers
to understand their Requirements, and offer all necessary support.
Planning job timescales.
Assessing the levels of risk on a project.
Design the HVAC system as per the requirements mentioned in the proposal through
various stages. Develop shop works shop drawings for onsite execution via CAD and
Auto fluid software.
Helping with bids for new contracts and supporting buying activities.
Maintain accurate records of target accounts, opportunities, quotes, projects, contacts
and correspondence in company databases.
Communicating with customers to gain feedback on quotations.
Establish cost estimates of production processes and tooling costs and review
alternatives or put forward recommendations for improvement.
Monitoring the financial stages of a project to make sure that payment / collection is
kept in line with contract payment terms.
Investigate and identify cost reduction opportunities through various VAC design
Achieving relevant targets and KPI
Adopt a flexible approach to workload and assume new responsibilities where
Communicate clearly and confidently with customers.
Seeking new clients who might benefit from company products or services and
maximizing client potential in designated regions.
Liaise with stakeholders and support management decisions by providing appropriate
cost information and data.
Liaise with purchasing department to provide continued feedback to ensure competitive
Engages interest and participation of others and has a collaborative approach to
working with others.
Ensure that effective and regular communication takes place between peers and
Promote and endorse the company culture and identity.
Comply with all other company policies and procedures.
Take responsibility for your personal development, identify training needs and request
appropriate training as required.
Delivery a seamless interface with internal and external customers as required.
To protect the customer from receiving defective product.
Conduct any other reasonable request associated with this job function or the smooth
running of the department.