Criteria:
- Fresh graduate
- Proficiency in English
- Proficiency in Excel
- Ability to Learn new systems
- Highly organized
Job description:
-Manage customer complaints
-Deal with faulty item complaints
-Deal with exchanges
-Deal with complaints of items arriving late
-Track all orders to make sure they arrive on time
-Make sure all orders on Fulfillable are sent on time and there are no mistakes
- Assisting the brand operation manager in other daily tasks
Programs the candidate will learn to use
Asana
Fulfillable
Uphance
Shopify