Floor supervisor

General Information

Murad Start Investment SARL
Job Type:
Hospitality/ Travel
Lebanon - Beirut
Date Posted:
May 19, 2023
Employee Type:
Full-Time Employee


As a Floor Supervisor, you will be responsible for overseeing daily operations on the sales floor of a retail or hospitality establishment. Your role is integral in ensuring that the workplace is well-organized, all employees are performing their duties to the best of their abilities, and customers are satisfied with their shopping or dining experience.

Job Description:
Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client

Effectively manage labor, beer and cash control

Communicate with the General Manager as to the inventory levels of product, small wares, paper products, etc necessary to provide an excellent experience for our guests

Responsible for managing the opening, running, and closing duties for FOH when Manager is not on duty

Manage organization and cleanliness of FOH, no visible dust, dirt, or grime

Maintain safety and sanitation standards

Responsible for all aspects of guest relations and the quality of experience delivered to the guest

Ensure the highest level of quality

Empower staff to deliver the highest standard of service

Handle any guest relations issues appropriately and in a timely manner

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