Citea Hotel located in Achrafieh is looking for a Night Auditor:
- BA in hospitality or any related field.
- Minimum 1 year experience as a reception agent.
- Excellent command of English and Arabic /French is a plus.
- Excellent communication skills.
Job Description:
- Balancing the accounts from day shift
- Managing front desk activity and handling guest check-ins and check-outs
- Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
- Handling customer requests and complaints and directing other employees or departments accordingly
- Managing and updating all official documentation pertaining to the role
- Ensuring that all end-of-day activities have been successfully executed by employees in all departments
- Answering calls and queries related to potential booking