Sales Associate

General Information

Job Type:
Date Posted:
Apr 11, 2024
Employee Type:
Full-Time Employee


Job Scope

The Sales Associate is responsible to provide a fast and friendly service by actively seeking out and attending to customers. Maintain a solid relationship with clients, drive sales and ensure daily stock maintenance and replenishment at all times.

Duties and Responsibilities

Selling and Service

 Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs.
 Cross sell among departments in stores and/or other locations.
 Provide constant feedback related to the new collection and customer needs.
 Acquire extensive knowledge on the latest trends, fashion brands and collections.
 Maintain accurate inventory control and stock replenishments.
 Deliver excellent brand awareness and advise to all customers.
 Achieve the individual and department monthly sales targets.
 Ensure a proper replenishment of merchandise and ensure proper display and visual merchandising standards to increase the sales of the brand.
 Complete efficient and accurate transfers.
 Handle proper alterations as per the tailoring guidelines.
 Update the customers database and follow up regularly with the client.
 Actively seek inputs from customers and efficiently address complaints to reinforce service standards and brand selection.
 Propose new ideas to boost the sales of the department.


 Execute all types of transactions on the POS tool and promote ABC products, services and cards;


 Stay up-to-date with the latest developments and trends in the field through site surveys, fashion fairs, magazines.
 Market the brands and raise awareness amongst the team through huddles, department meetings, etc.
 Conduct local market visits and report on competitors’ activities in terms of collection and price monitoring;
 Perform other job related duties as assigned.

Company Profile