Shop Coordinator in Burj Hammoud

General Information

Job Type:
Date Posted:
Apr 15, 2024
Employee Type:
Full-Time Employee


Who We Are:

At FabricAID we aim to establish a socially and environmentally conscious value chain for the apparel industry by optimizing the collection, sorting, upcycling, and resale of second-hand clothes through socially conscious and sustainable brands. We are considered one of the world's fastest-growing social enterprises with 7 brands across Lebanon, Jordan and now opening in Egypt. Having raised over 2,1 million US dollars and grown revenues five times in 2021, we have collected 700,000 items and sold 400,000. Our circular model gives a new purpose to unwanted products and limits the socio-economic and environmental damage of fashion predominantly by offering decent clothing at extremely affordable prices to marginalized communities through a dignified shopping experience. We espy the values you can bring to our team and hope to share and offer you ours in return. If you were to join us, all we can tell you is you won’t regret it.

Job Identification
Job Title Shop Coordinator
Location Bourj Hammoud
Position Coordinator
Country Lebanon
Department Souk Khalanj
Working Hours10:00 am to 6:00 pm
Reporting toBrand Manager
Working Days Monday to Saturday

What We Offer: If you are looking for a job with purpose and an organization where you feel you belong, with us, your aspirations will come true. Venturing into this journey and becoming part of our evolution will bring a different perspective to the person you are today. By learning new skills, engaging with our large team, you can become part of our big family. Whether you are interested in impact, supply chain, retail, re-fashion or upcycling, we offer a variety of career opportunities and you can find your place in one of our departments. Other than a nurturing culture and diverse set of opportunities at FabricAID we offer you growth, in 4 years we grew from an idea to a company that employs more than 100 employees across several countries. We invite you to grow with us.

What You Will Be Doing:
Shop Coordinator oversees FabricAID’s Shop; its internal operations and sales. He/she is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively: the sales of the shop, the visual merchandising, the creation of a community around the shop’s customers, the maintenance of an adequate system of sales records, the preparation of sales forecasts and the organization of creative events /activities at the shop.

Duties and Responsibilities:
Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures.
Open, operate and close both the cash registers
Greet and direct customers
Provide accurate information (e.g. product features, pricing and after-sales services)
Oversee stock levels to prevent shortages and overstock situations.
Coordinate restocking activities to maintain optimal product availability.
Answer customers’ questions about specific products/services
Conduct price and feature comparisons to facilitate purchasing
Assist in the unpacking and display of the merchandise.
Perform administrative tasks to support the
smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, monitoring sales
receipts and cash and report back to the management on sales transactions, most demanded items and needed merchandise for shop replenishment.
Coordinate with the Brand Manger on providing excellent customer service
Provide customer feedback to the Brand Manager
Stay up-to-date with new fashion trends

What You'll Need as Qualifications and Requirements to Succeed:
Academic B/G:High school degree
Experience:2-3 Proven work experience as a Retail Sales Representative, Sales Associate or similar role
Strong interpersonal skills and a customer-centric mindset.
Organizational skills with the ability to manage inventory effectively.
Team player attitude with the ability to support sales initiatives.
Display comfort in utilizing POS systems, inventory software, and computer skills.
Languages: Arabic, English
Familiarity with consumer behavior principles
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Flexibility to work various shifts

Authorities: No authorities for this position.

Perks and Benefits:
Free access to psychological support during working hours
Legal rights: 15 days annual leave and enrollment in social security
30% discounts on FabricAID retail concepts and up to 75% discounts on FabricAID services

How To Apply:
Interested candidates are asked to send an updated CV and a cover letter expressing their interest and qualifications to Ms. Rebecca Youtanji the HR Associate the following email address: Please mention the position title in the subject of your

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