Seasonal Restaurant Manager


General Information


Company:
Catandmouth
Job Type:
Hospitality/ Travel
Location:
Lebanon
Date Posted:
Feb 12, 2024
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Both

Description


A leading company in catering is looking for a restaurant manager for its outlet in Achrafieh.

Responsibilities:

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.

Skills and specifications:

• Minimum 3 years of Proven customer orientation service experience as a manager.
• Fluent in French is a must
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary

Company Profile