IT Assistant


General Information


Company:
Sabis Educational Services
Job Type:
Education/ Training
Location:
Lebanon - Beirut
Date Posted:
Feb 26, 2024
Salary:
NA
Employee Type:
Full-Time Employee
Gender:
Both

Description


Job Purpose
Assisting in all daily IT operations, including but not limited to asset maintenance, IT operation reporting and data entry, capacity planning, product evaluation and recommendation, hardware installation and troubleshooting, end-user and staff IT support, and training, in accordance with business requirements and SABIS® standards.

Key Responsibilities:
Understanding user requirements to enhance existing procedures and improve efficiency.
Developing new local solutions as requested.
Supporting the launch of new SABIS® projects
Training staff, students, and parents as needed.
Assisting in the following as needed: Ensuring asset maintenance, including but not limited to the maintenance of all of the school's IT equipments or a regular basis and the repairing of equipment based on need (e.g., computers, lapotps, and tablets)
Installation and maintenance of applications and software, including Microsoft Office, Outlook, and other Microsoft applications, as needed and upon approval.
Accurately documenting instances of hardware failure, repair, installation, and removal.
Evaluating and recommending hardware products for purchase.
Recommending, scheduling, and performing PC, hardware, and peripheral equipment improvements, upgrades, and repairs.
Liaising with, and providing training and support to, end users and staff on computer operation and other IT issues.
Troubleshooting end-user hardware, including but not limited to tablets and PCs.
Providing support in all daily IT operations.
Covering all IT aspects of the Interactive Learning System (ILS).
Ideal Requirements:
Bachelor’s degree in Computer Science or equivalent
English proficiency is required, local language is preferred
Database Management Systems
Problem-Solving Skills
Professional Behavior and Ethical Conduct
Communication Skills
Ability to work within a team.
Employment Requirements:
Must meet all employment requirements including, but not limited to, country and local education and certification requirements, reference checks, and criminal background checks.

Additional details about this position will only be provided to short-listed candidates.

Company Profile