E-Commerce Agent - Night Shift


General Information


Company:
Multinational Shipping Company
Job Type:
Transportation/ Logistics
Location:
Lebanon
Date Posted:
Mar 06, 2024
Salary:
Unspecified
Employee Type:
Full-Time Employee
Gender:
Both

Description


Provide support to the queries raised by the Line’s customers

Activate the required packages for the customers registering in the Line’s website

Manage activities on the web site as and when required by Head Office

Reroute misrouted files to the corresponding departments

Mapp customers routed through third party platforms to the line’s system

Assist the supervisor whenever required

Ensure all Agency / Head Office requirements are followed as per reference Guide /SOPs

Escalate any concerns and job-specific queries through the team Supervisor

Company Profile